Shipping policy
Thank you for choosing Puerto Rico Ocean Enterprise for your shopping needs. Our Shipping Policy outlines important information regarding the shipping process for your orders. Please read this policy carefully before making a purchase.
1. Processing Time:
- All orders are processed within 5-7 business days. Orders are not processed or shipped on weekends or holidays. If there will be a significant delay in the processing of your order, we will notify you promptly.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer several shipping options with varying delivery times and rates. Delivery estimates will be provided at the time of checkout based on the shipping method selected and your location.
- Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on factors such as shipping carrier delays, weather conditions, and holidays.
3. Order Tracking:
- Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). You can track the status of your shipment(s) using the provided tracking number(s) and the carrier's website.
- Please allow up to 2 days for the tracking information to update after your order has been shipped.
4. Shipping Locations:
- We currently ship to addresses within P.R., D.R. & United States We also ship to P.O. boxes.
5. Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or other factors. These restrictions will be noted on the product page.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to shipping restrictions, inaccuracies in product or pricing information, or suspicion of fraudulent activity.
6. International Shipping:
- For international orders, please be aware that you may be responsible for customs duties, taxes, or other fees imposed by your country's customs department. These fees are not included in the shipping charges and are the sole responsibility of the recipient.
- Customs policies vary widely from country to country, so please contact your local customs office for more information.
7. Delivery Issues:
- If you have not received your order within the estimated delivery time, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that your order is delivered to you as soon as possible.
8. Changes to This Policy:
- We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our Shipping Policy, please contact us at info@proecorp.com. Thank you for shopping at Puerto Rico Ocean Enterprise.
1. Processing Time:
- All orders are processed within 5-7 business days. Orders are not processed or shipped on weekends or holidays. If there will be a significant delay in the processing of your order, we will notify you promptly.
2. Shipping Rates & Delivery Estimates:
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer several shipping options with varying delivery times and rates. Delivery estimates will be provided at the time of checkout based on the shipping method selected and your location.
- Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on factors such as shipping carrier delays, weather conditions, and holidays.
3. Order Tracking:
- Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number(s). You can track the status of your shipment(s) using the provided tracking number(s) and the carrier's website.
- Please allow up to 2 days for the tracking information to update after your order has been shipped.
4. Shipping Locations:
- We currently ship to addresses within P.R., D.R. & United States We also ship to P.O. boxes.
5. Shipping Restrictions:
- Some items may be subject to shipping restrictions due to size, weight, or other factors. These restrictions will be noted on the product page.
- We reserve the right to refuse or cancel any order for any reason, including but not limited to shipping restrictions, inaccuracies in product or pricing information, or suspicion of fraudulent activity.
6. International Shipping:
- For international orders, please be aware that you may be responsible for customs duties, taxes, or other fees imposed by your country's customs department. These fees are not included in the shipping charges and are the sole responsibility of the recipient.
- Customs policies vary widely from country to country, so please contact your local customs office for more information.
7. Delivery Issues:
- If you have not received your order within the estimated delivery time, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that your order is delivered to you as soon as possible.
8. Changes to This Policy:
- We reserve the right to update or modify this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.
If you have any questions or concerns about our Shipping Policy, please contact us at info@proecorp.com. Thank you for shopping at Puerto Rico Ocean Enterprise.